NARSVPD Comments on the CNCS Strategic Plan

Thank you for the opportunity to comment on the Corporation’s Strategic Plan. As you know, with almost 430,000 volunteers, who receive no stipends, in approximately 800 programs and with a network of almost 65,000 of community partners, RSVP is the Corporation’s largest volunteer program.

Approximately 430,000 seniors -- including a growing number of “baby boomers” – volunteer annually in RSVP at an average federal cost of less than $140 per volunteer. In addition, according to the most recent available data, RSVP raised $52 million, or 46 percent of grant funds in 2007, far exceeding the program’s required 30 percent match.

We believe that RSVP is an underappreciated resource and that if properly utilized, it can play a key role in achieving the Corporation’s goals. Therefore, we hope that the Strategic Planning process results in the Corporation taking greater advantage of RSVP’s many strengths.

We have one transcendent concern and several specific ones that are presented below.

The Corporation must demonstrate that it values all of its programs equally. Given the Administration’s funding requests for FYB 2010 and FY 2011, it is hard to avoid the sense that the entire Senior Corps has been relegated to the status of “junior partner.” We believe that it is incumbent on the Corporation to reverse this process. Without additional funding, RSVP programs cannot afford to meet the mandates the Corporation imposes.

Program improvement and implementing new and innovative approaches and projects require funds. The average RSVP grant is only $76,000 (and half as much in rural areas) and there is a real danger that program sponsors will withdraw their support. The macroeconomic situation has adversely affected our community partners, imposition of competition has led to confusion, and burdensome record keeping increases the cost of programming. A freeze in funding will not even allow RSVP programs to run in place. Already, many RSVP programs are being forced to curtail vital programming and cut staff.

With some 70 million “baby boomers” expected to retire in the coming decades we will need RSVP to provide them with volunteer opportunities to serve their neighbors. RSVP programs deliver extraordinarily high quality volunteer opportunities. In a recent study, CNCS reported that RSVP has increased the number of baby boomers in the program and provides those volunteers with activities that make use of their skills. Baby boomers in RSVP volunteer over 100 hours more than counterparts who are not in RSVP and virtually all of RSVP baby boomers who recruit/coordinate other volunteers are likely to continue in the program. Thus, RSVP is doing a good job of attracting and retaining baby boomers even under the funding constraints under which programs operate.

In fact, RSVP is the only national infrastructure we have capable of performing the important job of providing meaningful, structured volunteer opportunities for seniors at a low cost. But, lack of funds threatens our continued viability.

We are also concerned, however, about five specific aspects of Corporation policy with respect to RSVP.

First, we are concerned that the efforts underway to implement competition are moving too slowly and that the result will be a chaotic process. We urge the Corporation to follow Congress’ guidance as expressed by Senator Mike Enzi (R-WY), Ranking Member of the Senate Health Education Labor and Pensions (HELP) Committee:

The process by which the Corporation develops regulations and performance measures should be open and inclusive. As the Corporation for National Community Service moves through the regulatory process, we expect them to take seriously the public comments they receive for how best to move forward with greater competition in this program. There is a lot of on-the- ground expertise within the community of RSVP directors, and we expect the Corporation will listen to their recommendations, the recommendations of the National Association of RSVP Directors, and involve representatives from these communities in the peer review process.

And to heed the remarks of Senator Mikulski (D-MD):

[The Serve America Act] … also includes requirements for the Corporation to provide technical assistance to those programs that are struggling. It is able to obtain the support that they need from the Corporation to be successful. We have built in sufficient time so that the process is not rushed, and the legislation also ensures that every effort be made to minimize disruption to the volunteers and the communities they serve.

We continue to make ourselves available for meaningful discussions about how to best implement competition so that it achieves the Congress’ goals while minimizing “disruption to the volunteers and the communities they serve.”

Second, we understand the Corporation’s goal of reducing the focus of programs to make data collection easier, more comprehensible, and more useful in telling the story of service. We certainly support the end result, but are worried that this may be a case of two worthy goals in conflict.

With regard to senior programs, the language of the Kennedy Serve America Act is extremely broad. Sec. 200 of the Domestic Volunteer Service Act (Statement of Purpose) reads that “It is the purpose of this title to provide (1) opportunities for senior service to meet unmet local, State, and national needs in the areas of education, public safety, emergency and disaster relief preparedness, relief, and recovery, health and human needs, and the environment.” The second purpose is (2) … “to empower people 55 years of age or older to contribute to their communities through service, enhance the lives of those who serve and those whom they serve, and provide communities with valuable services.” Finally, the Domestic Volunteer Service Act (DVSA)calls upon RSVP volunteers (4) … to share their knowledge, experiences, abilities, and skills for the betterment of their communities and themselves; …”

Unlike the AmeriCorps section of the Serve America Act, the authorization of the Senior Service Corps in the DVSA do not include any indicators by which the success of the programs can be judged.

The great strengths of the RSVP program are its volunteers, its “bottom up” flexibility in meeting local needs and its network of 65,000 nonprofit partners. We are certainly willing to work with the Corporation to try to bring sharper focus to what RSVP programs achieve, but urge the Corporation to be sensitive to the open-ended language in the statute. We believe that RSVP must remain responsive to local needs and local partners rather than try to dictate to them what their priorities should be.

It is worth noting that the Congress had the opportunity to narrow the focus of senior programs and include indicators of success, but obviously chose not to do so.

Finally, we urge you not to forget the volunteer. By keeping senior volunteers vibrant and engaged, participation in RSVP benefits the individual as much as it helps the community. In this regard, it is particularly important that the Corporation recognize that RSVP is not like AmeriCorps in which volunteers serve for a defined period of time, usually one year. For many RSVP volunteers, service starts upon retirement and continues until they are no longer able to volunteer. As the DVSA indicates, any meaningful evaluation of the value of RSVP must include an assessment of the direct and indirect benefits RSVP contributes to the volunteer as well as to the community.

RSVP programs will continue to meet real needs in the areas of improving the education of our children, Falls prevention and other health care initiatives, educating seniors about disreputable financial services products, and hastening the transition to the green economy.

Third, we support the Corporation’s interest in outcomes based reporting. In fact, RSVP programs have been programming for impact for the better part of the last decade. We want the Corporation to collect only the data that it uses and to use the data that it collects. We do not believe that has been the case in the past. Nevertheless, we are encouraged by recent efforts to reduce the amount of paperwork the Corporation requires of programs and look forward to working with you to ensure that this trend continues.

Fourth, in discussions at the recent national conference, the Corporation seems to have taken the position that it “owns’” volunteer files. We are concerned that this position will undermine our relationship with current, and prospective, volunteers who understand their relationship to be with the RSVP program with which they volunteer and its community partners and not the Corporation. Further, there are RSVP programs that are not funded by the Corporation. It is difficult to understand how the Corporation can claim records of volunteers that it does not support.

We strongly support the Corporation’s strategic priorities as you have laid them out:

  • Service as a solution

  • Expanding Opportunities to Serve

  • Building enduring capacity

  • Embrac[ing] innovation

We share your vision of service as a solution and urge the Corporation to recognize the many ways in which RSVP already solves problems and the ways in which it can do even more. To take but two examples:

  • RSVP can play a major role in helping seniors live independently by promoting falls prevention programs. Each year approximately 16,000 older adults die from falls, which are the leading cause of both fatal and nonfatal injuries for those 65 and over. CDC reports that $19.2 billion annually is spent on treating older adults for the effects of falls: $12 billion for hospitalization, $4 billion for emergency department visits, and $3 billion for outpatient care. If we cannot stem this rate of increase, it is projected that the direct treatment costs will reach $54.9 billion annually in 2020, at which time the cost to Medicare would be $32.4 billion. Clearly, the cost-benefit ratio for reducing falls among older adults represents a wise investment of public funds. Results of pilot programs, including those operated under the auspices of RSVP programs, offer promising directions for simple, cost-effective interventions through eliminating known risk factors, offering treatments that promote behavior change, and leveraging community networks to link clinical treatment and social services. These programs include comprehensive clinical assessments, exercise programs to improve balance and strength, management of medications, correction of vision, and reduction of home hazards.

  • Many criminal efforts are aimed at the elderly who are often devastated by the financial losses they sustain. Millions of Americans 65 and older are victimized by mass marketing frauds, estimated to cost $60-100 billion dollars each year that harm the macro-economy and the financial well being and security of seniors. While those 65 and older are 12 percent of the population (and growing), it is not uncommon to see 75-80 percent of the victims in fraud cases in this age group. As the baby boomer cohort begins to retire and looks for sources of income to support its retirement, these issues will become more pronounced because a majority of Americans lack basic financial literacy. Older consumers were less knowledgeable than younger ones. Research has shown that consumer education can reduce an older person’s likelihood of being victimized by over 50 percent. Effective fraud prevention includes tips on understanding the persuasion tactics used by con-criminals; learning how to say no to solicitations and registering for services like the National Do Not Call service; and giving consumers information about the most recent scams. Volunteers provide advice to consumers on how to avoid these kinds of scams, understanding the persuasion tactics used by con-criminals, and how to report cases of fraud.

The Corporation can play an important role in bringing these, and other, initiatives to scale by bringing RSVP’s national reach to the attention of other Federal agencies like the Department of Health and Human Services, the Department of Justice, the Department of the Treasury, the IRS and working to create innovative partnerships that can make a real difference in the lives of seniors. Similarly, the Corporation can play a similar role with the Department of Education so that seniors can continue to be used effectively in turning around failing schools, and the Departments of the Interior and Agriculture and other land management agencies so that RSVP volunteers can play an even greater role in preserving our lands and national patrimony. Doubtless, there are still other opportunities.

We suggest that the Corporation work with NARSVPD to develop a comprehensive list of issues that would benefit from the participation of RSVP volunteers so that seniors can more systematically be integrated into CNCS initiatives.

We also support expanding opportunities to serve and applaud the Corporation for changing its policy to allow existing RSVP programs to compete for all funds except those specifically identified in law as being reserved for new programs. We believe that this decision will allow strong and proven RSVP programs to expand into unserved or underserved areas to offer meaningful volunteer options in previously new areas.

We also support building enduring capacity. Therefore, we want to remind the Corporation of its responsibility under the DVSA to provide technical assistance to programs to prepare them for competition.

Finally, we want to assure the Corporation that we also embrace innovation as evidenced by our work in falls prevention and fraud prevention. The next step is to take these, and other innovative programs to scale and that requires the financial, administrative, and organizational support of the Corporation.

 

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